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Open Book
Management (OBM)
is the simple but powerful concept of opening the books,
and especially the cost accounting records ("the financials") to all employees.
It also includes teaching employees to interpret the figures, allowing
them to see the connection between their jobs and the bottom line results
of the company, and trusting them to make good decisions with this knowledge.
The open book approach is attributed to Jack Stack of the Springfield
Remanufacturing Company. Stack led a management buy-out following the
demise of International Harvester. IT had enormous levels of debt, and
was threatened with closure on a day to day basis. Jack Stack decided
that the only way to survive was to share the business position with all
employees; for them to understand the twin priorities of profit and cash
flow. He did, and the company prospered mightily.
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Today many smaller companies and a few larger adopted
OBM in whole or in part.
OBM is about business literacy for all employees, (all
employees are taught to read financial reports), about establishing clear
"line of sight", about trust , about true empowerment, and ultimately
about large gains in productivity through cutting unnecessary supervision
and improvement through intelligent participation. Sound too good to be
true? or too big a risk? Perhaps, but not according to employees of OBM
companies.
All employees
OBM companies are taught basic cost accounting, and know the money value
of time, machines and materials. These give employees direct access to
all information necessary to propose and evaluate continuous improvement
initiatives themselves, and motivate them by showing the direct impact
on the bottom line.
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